Showing posts with label ATT. Show all posts
Showing posts with label ATT. Show all posts

Thursday, November 8, 2012

Why There Hasn't Been New Content Up This Week

I'm writing this post in the spirit of annoyance and frustration. I was intending to have a post up discussing the recently released Zone of the Enders HD Collection, but because my latest frustration with AT&T, that post has been put on hold until my home internet service is restored. In my time dealing with AT&T, I have had to consistently deal with my service dropping out on it's own without any warning, therefore my time gaming online has been severely hampered. now, I am informed that I magically owe an amount that I can't currently afford to pay to restore my service, even though the payments were made from my checking account via their autopay service. you sent me a replacement modem to rectify my outages, but didn't send me a return slip or instructions regarding the old modem, then billed me for the new modem. I am about done with them and their horrible internet service and equally horrible customer service. I probably wouldn't recommend their service to my worst enemy, as it's been that bad. Hopefully, I can get my internet service back up and running so that I can continue to yell about gaming related topics with y'all.

UPDATE: I was called by multiple members of their Customer and Technical Support teams and my service has been restored.